Whether water damage has happened because of weather, a faulty appliance or a broken water line, when your home has inches of water in it –you need help now! But the odds are that you don’t have a trusted water damage partner yet. Plan ahead and prepare for such a situation. Here are a few tips to speed up and simplify the process:
Start Your Search Locally
Especially in the wake of a flood storm-related disaster, out-of-town contractors may go door-to-door offering restoration services. Some may be reliable, qualified professionals, but there is a risk in hiring such ‘storm chasers.’ In contrast, a local contractor will have established connections and a known reputation in your area. A local will also have valuable knowledge specific to your municipality about any specific regulations and permits.
Define Your Situation
Hire the experts in your situation; treating mold is much different than restoring fire damage. When you search for a professional restoration team, research the companies that specialize in your property damage with all the required tools and expertise. In fact, quality companies that specialize in a particular niche will refer you to another professional if they can’t adequately serve you.
Read Up On Reviews
Reviews posted by real customers will give you a good perspective of business practices. Yelp, Merchant Circle, Angie’s List, and even Facebook are great places to research recommendations. Be wary of any company that doesn’t offer their license number or physical address. However, no matter where you look, focus on the best contractor for the job—not the one who offers the best deal on services.
Only Licensed And Insured
Anyone can buy a few dehumidifiers, drywall replacement tools and a sign for their truck. Professional companies in this industry have current licenses from the Institute of Inspection Cleaning and Restoration Certification (IICRC). This certification emphasizes safety using the proper tools and detection equipment. Contenders should have pollution liability insurance plus other standard insurances to protect the workers and your assets.
Use Phone Interviews And Meet Prospects In Person
From your list of recommendations, make a brief call to each as an initial interview. Cover the basics: availability, schedule and experience with projects like yours. Ask if they are willing to provide a list of references or previous clients.
After calling the references, narrow down the list; choose 2-3 contractors to meet at the house to provide an estimate and answer any specific questions. No quality company can give an accurate estimate over the phone. Plus these in-person consultations will help you assess the ability to communicate with each.
After the in-person meetings, the incoming proposals should break down the individual materials, labor costs and other expenses. The contract also include a finish date for the job. Before you sign anything, make sure all the information is available and easy to understand, eliminating surprises and additional charges.
Most certified water damage restoration services have extensive experience with insurance companies, beyond just understanding the claims process. Choosing a restoration company that accelerates the claims process will make the entire restoration process much less stressful for you.
If you suffer from water damage, choose a restoration team that values integrity reflected in honesty and fairness for the clients and employees. In a stressful time, you need a team that works well with you and each other; one that is respectful and sympathetic. The professional restorers at All Season’s Restoration in Simi Valley have the equipment and knowledge necessary to assess the full extent of the damage, quickly rid your home of excess water and thoroughly dry materials.